Privacy & Cookie Policy

What we collect

What we collect through the forms

Two forms on this site ask for information: Get Cash Offer and Contact. Between them they collect your name, your phone number, your email address, the address of the property, the state it is in, the type of property it is, and anything you write in the message field. Nothing on either form is hidden, and nothing else is asked for.

You do not need to give us any of it. If you would rather call, the number is (305) 240-1445, and nothing about that call is stored beyond what we need to make you an offer.

What the site records on its own

Our host keeps ordinary server logs — the request, the time, the browser — for security and to keep the site running. We do not build profiles from them and we do not use them for advertising.

Why we collect it

What we use it for

To value your property and make you an offer, and, if you accept, to close the sale. That is the whole purpose. We use your phone number and your email to reach you about your property; we use the address, the state and the property type to research the parcel, run comparables and work out what we can pay.

What we never do with it

We do not sell your information. We do not rent it. We do not trade it, and we do not use it to market anything other than our own offer on the property you asked us about.

Phone numbers and text messages

Why we collect your number

We collect your phone number so that we can contact you about your property — to ask the questions we need to make an offer, to give you that offer, and to arrange closing if you accept it. If you give us your number on either form, you agree that we may call you and send you text messages about it.

What we never do with it

Mobile information will not be sold, rented or shared with third parties or affiliates for their own marketing or promotional purposes. No mobile numbers or SMS consent obtained on this site are shared with anyone for their marketing, and none are passed to a lead broker, a list buyer or an affiliate. The only parties who ever see your number are the people described in “Who we share it with” below, and they see it to close your sale, not to sell you anything.

Messages are conversational — they come from a person on our team about your property, not from an automated marketing campaign.

Opting out

How to stop the messages

Reply STOP to any text message and the messages end. Reply HELP and you will get our contact details. You can also ask us to stop by email at info@playerholdings.com or by phone on (305) 240-1445, and we will stop calling and texting.

Rates and frequency

Message and data rates may apply. Message frequency varies — it depends on your property and how far along the conversation is. Carriers are not liable for delayed or undelivered messages.

Who we share it with

Closing a sale

When a sale goes ahead, the people who need your details get them: the title company or closing attorney handling the transaction, a surveyor or inspector if the property needs one, and a mobile notary if you are signing remotely. They receive what the closing requires and nothing more.

Everything else

We use a small number of service providers to run the business — email and phone systems, and the hosting that serves this site. They hold information only to provide that service to us and are not allowed to use it for anything else.

We will disclose information if the law requires it: a subpoena, a court order, or a legal obligation we cannot refuse. Beyond those, nobody.

Cookies and tracking

What this site sets

This site sets no cookies. It does load one script, for Vercel Web Analytics, which records for each page view the address you opened, the page that sent you there, your country, region and city, your device type, and your browser and operating system. Vercel counts visitors with a short-lived hash it works out on its own servers from the request your browser makes, discarded after twenty-four hours and never written to your device. The site itself keeps three things in your browser’s session storage so the back arrow can return you to where you were — how many pages you have opened here, the scroll position of each, and how deep you are in the state pages. Those never leave your device and are gone when you close the tab. There are no advertising pixels.

What follows you off it

Two things sit outside that. Our host may set a short-lived cookie for security or load balancing, which carries no information about you and is not used for advertising. And the links to our Facebook and Instagram pages take you to sites that set their own cookies once you arrive — their policies apply there, not ours.

How long we keep it, and deletion

How long we keep it

If we buy your property, we keep the file for as long as the law requires records of a real estate transaction to be kept — seven years is the working rule, and title and tax records may need to be kept longer.

If no sale happens, we keep your enquiry for up to three years so that we can pick the conversation back up if you come back to us, and then we delete it.

Asking us to delete it

You can ask us to delete your information at any time, sale or no sale. Email info@playerholdings.com or call (305) 240-1445, tell us the property address, and we will delete what we hold and confirm that we have — except anything we are legally required to keep, which we will tell you about.

Your rights

What you can ask for

Ask us what we hold about you and we will tell you. Ask us to correct it and we will. Ask us to delete it and we will, on the terms above. Ask us to stop contacting you and we will stop.

How to ask

There is one route for all of it: info@playerholdings.com, or (305) 240-1445. We answer within thirty days and we do not charge for it. Depending on where you live you may have further rights under your state’s law; ask, and we will honour them.

Security

What we do

Form submissions travel over an encrypted connection, and access to what we hold is limited to the people who need it to do the work. We use reputable providers for email, phone and hosting.

If something goes wrong

No system is perfect and we will not pretend otherwise. If information we hold is exposed in a way that puts you at risk, we will tell you and we will tell you what we are doing about it.

Children

This site is not for anyone under eighteen. We do not knowingly collect information from children, and we do not buy property from them. If you believe a child has sent us something, email info@playerholdings.com and we will delete it.

Changes

If this policy changes we will post the new version here and change the date at the top of the page. The date beneath the title is always the date of the version you are reading.

Contact

Questions about this policy, or about anything we hold, go to the same place: